Quality Initiatives in the MOH: Do We Have Enough?

Samsiah Awang, Siti Fazira Edzua Jamaludin, Nur Khairah Badaruddin, Nur Wahida Zulkifli, Izzatur Rahmi Mohd Ujang, Normaizira Hamidi, Noorhasidah Abdul Rahman: Quality Initiatives in the MOH: Do We Have Enough?. 2019, (Type: POSTER PRESENTATION; Organisation: Institute for Health Systems Research, Ministry of Health Malaysia (MOH)).

Abstract

INTRODUCTION: Since the inception of the Quality Assurance Programme in the MOH in 1985, more quality initiatives were introduced and implemented focusing on delivering safe, effective and efficient care that improves health outcomes of the populations. This paper aims to describe and illustrate the current implementation of quality initiatives in the MOH. METHODS: All ongoing directive quality initiatives in MOH were included based on available resources and feedback from relevant quality initiatives secretariat. The data were collected from January to May 2019 and mapped according to different groups; i) ownership ii) implementation level and iii) potential impact on quality which is further divided into four sub-categories; a) system environment b) reducing harm c) improving clinical effectiveness and d) engaging patients, families and communities. These sub-categories were adapted from quality interventions groupings illustrated in WHO Handbook for National Quality Policy and Strategy. RESULTS: A total of 32 quality initiatives were identified. Almost all programmes owned at least one quality initiative and some initiatives featured across multiple programmes. Majority of the quality initiatives falls under the sub-category of improving clinical effectiveness. Engagement with patients, families and communities was seen to be the least explored area. CONCLUSION: MOH has various quality initiatives implemented at multiple levels. The mapping provides useful information on the level of comprehensiveness, the gap of implementation and available range of quality initiatives. However, quality initiatives should not be viewed in isolation as combined interventions can lead to a greater impact on the quality of the health care services.

    BibTeX (Download)

    @proceedings{APCPH-2019-257,
    title = {Quality Initiatives in the MOH: Do We Have Enough?},
    author = {Samsiah Awang and Siti Fazira Edzua Jamaludin and Nur Khairah Badaruddin and Nur Wahida Zulkifli and Izzatur Rahmi Mohd Ujang and Normaizira Hamidi and Noorhasidah Abdul Rahman},
    year  = {2019},
    date = {2019-07-22},
    urldate = {2019-07-22},
    journal = {6th Asia-Pacific Conference on Public Health 2019 Proceedings},
    issue = {6},
    abstract = {INTRODUCTION: Since the inception of the Quality Assurance Programme in the MOH in 1985, more quality initiatives were introduced and implemented focusing on delivering safe, effective and efficient care that improves health outcomes of the populations. This paper aims to describe and illustrate the current implementation of quality initiatives in the MOH. METHODS: All ongoing directive quality initiatives in MOH were included based on available resources and feedback from relevant quality initiatives secretariat. The data were collected from January to May 2019 and mapped according to different groups; i) ownership ii) implementation level and iii) potential impact on quality which is further divided into four sub-categories; a) system environment b) reducing harm c) improving clinical effectiveness and d) engaging patients, families and communities. These sub-categories were adapted from quality interventions groupings illustrated in WHO Handbook for National Quality Policy and Strategy. RESULTS: A total of 32 quality initiatives were identified. Almost all programmes owned at least one quality initiative and some initiatives featured across multiple programmes. Majority of the quality initiatives falls under the sub-category of improving clinical effectiveness. Engagement with patients, families and communities was seen to be the least explored area. CONCLUSION: MOH has various quality initiatives implemented at multiple levels. The mapping provides useful information on the level of comprehensiveness, the gap of implementation and available range of quality initiatives. However, quality initiatives should not be viewed in isolation as combined interventions can lead to a greater impact on the quality of the health care services.},
    note = {Type: POSTER PRESENTATION; Organisation: Institute for Health Systems Research, Ministry of Health Malaysia (MOH)},
    keywords = {Quality Assurance, quality efforts, quality initiatives, quality interventions},
    pubstate = {published},
    tppubtype = {proceedings}
    }