Abstract
INTRODUCTION: For long a forgotten issue, workplace violence has gained momentum recently and now a global concern. Underreporting is a major barrier to institution of effective programs to assess and manage workplace violence. Only two notifications reported in 2018 from District Health Offices and Health Clinics in Pulau Pinang. OBJECTIVE: To determine the incidence of workplace violence in 2018 and factors associated with it. METHODS: Cross-sectional study conducted among healthcare workers in District Health Offices and Health Clinics involving Doctors, Nurses, Medical Assistant, Environmental Health Officer and Assistant Environmental Health Officer. A validated and pretested questionnaire was used. Incidence rate and adjusted odd ratios of workplace violence were calculated to examine associated factors to workplace violence by using logistic regression analysis. RESULTS: The response rate for survey completion was 92.7% (1186/ 1280). Among the respondents, 368 (31.0%) experienced workplace violence in 2018; 19.9% experienced verbal abuse, 5.1% written abuse, 2.8% experienced physical aggression, and 1.4% experienced sexual harassment. Majority (31.0%) involved Nurses. The significant risk factors found to be associated with workplace violence were Job Categories (p<0.05) and Years of Service (p<0.05). CONCLUSION: The incidence rate of workplace violence in 2018 (District Health Offices and Health Clinics) in Pulau Pinang was 0.3 per 10,000 healthcare workers. Most of the cases were not notified. Certain Job Categories and Years of Service had higher probability to experience workplace violence. Concerted effort to increase notification and the countermeasures for workplace violence at those high-risk group should be investigated.
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@proceedings{APCPH-2019-107,
title = {Workplace Violence Among Healthcare Workers (District Health Offices and Health Clinics) - Pulau Pinang 2018},
author = {Mohd Ridzuan Janudin and Shazlin Umar and Abdul Syukur Abdul Aziz and Shazatul Shazmin Samsudin},
year = {2019},
date = {2019-07-22},
urldate = {2019-07-22},
journal = {6th Asia-Pacific Conference on Public Health 2019 Proceedings},
issue = {6},
abstract = {INTRODUCTION: For long a forgotten issue, workplace violence has gained momentum recently and now a global concern. Underreporting is a major barrier to institution of effective programs to assess and manage workplace violence. Only two notifications reported in 2018 from District Health Offices and Health Clinics in Pulau Pinang. OBJECTIVE: To determine the incidence of workplace violence in 2018 and factors associated with it. METHODS: Cross-sectional study conducted among healthcare workers in District Health Offices and Health Clinics involving Doctors, Nurses, Medical Assistant, Environmental Health Officer and Assistant Environmental Health Officer. A validated and pretested questionnaire was used. Incidence rate and adjusted odd ratios of workplace violence were calculated to examine associated factors to workplace violence by using logistic regression analysis. RESULTS: The response rate for survey completion was 92.7% (1186/ 1280). Among the respondents, 368 (31.0%) experienced workplace violence in 2018; 19.9% experienced verbal abuse, 5.1% written abuse, 2.8% experienced physical aggression, and 1.4% experienced sexual harassment. Majority (31.0%) involved Nurses. The significant risk factors found to be associated with workplace violence were Job Categories (p\<0.05) and Years of Service (p\<0.05). CONCLUSION: The incidence rate of workplace violence in 2018 (District Health Offices and Health Clinics) in Pulau Pinang was 0.3 per 10,000 healthcare workers. Most of the cases were not notified. Certain Job Categories and Years of Service had higher probability to experience workplace violence. Concerted effort to increase notification and the countermeasures for workplace violence at those high-risk group should be investigated.},
note = {Type: ORAL PRESENTATION; Organisation: Occupational Environmental Health Unit, Penang State Health Department, Seberang Perai Selatan District Health Office, Penang State Health Department, Public Health Development Unit, Penang State Health Department},
keywords = {healthcare workers, Pulau Pinang, workplace violence},
pubstate = {published},
tppubtype = {proceedings}
}